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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lex

August 1, 2026

5  out of  5
rating by Lex
"I got a quote online and I chose Andrew Peschong from on line that could help me with an insurance quote and I got a really good deal. He called as soon as my quote went through making sure I was covered with a plan that was affordable and met my needs and he asked if I needed any additional coverage that could potentially save me more money. I received all my documents via email same day. I highly recommend getting your insurance with state farm and make sure to ask for Andrew Peschong. I appreciate your help!!!"
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Rainee Crispin

July 31, 2026

5  out of  5
rating by Rainee Crispin
"Lane is the best .fast, friendly, and real ."
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Mandy Leverman

July 31, 2026

5  out of  5
rating by Mandy Leverman
"Charlotte was very efficient and quick with getting what I needed. Very friendly and pleasant to work with! Thank you Charlotte!"
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Gina Tasler

July 31, 2026

5  out of  5
rating by Gina Tasler
"It was a great experience working with Lane! He was very thorough and made everything easy to understand. And, I saved money!"
We responded:
"Thanks, Gina!"
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Melissa Lohmann

July 29, 2026

5  out of  5
rating by Melissa Lohmann
"I had a great experience working with Andrew at State Farm! He was incredibly kind, helpful, and responsive throughout the entire process. He made everything quick and easy to understand, and even found ways to save me money on my coverage. It’s not often you find someone who provides both excellent customer service and helps lower your costs. I highly recommend Andrew to anyone looking for an insurance agent who truly cares about his clients!"
We responded:
"Thanks Melissa! Always enjoy working with you! Appreciate the review!"
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kou miantona

July 27, 2026

5  out of  5
rating by kou miantona
"Lane has a great personality. Was very patient with me not responding right away due to my work schedule but he always kept in touch. I felt like a family member when I walked in their office. I got a very good premium. Am a happy costumer. Very friendly and professional team!!"
We responded:
"Wow thanks so much for the review, Kou!! Lane does a fantastic job and we are happy you found it to be a simple and genuine experience!"
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Patty Petersen

July 23, 2026

5  out of  5
rating by Patty Petersen
"Tyler is my insurance guy that helped me with everything. He answered all of my questions very honestly. Thank you so much!!

Patty Petersen"
We responded:
"Thanks Patty! Glad he got you all taken care of!"
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Heather Dabbas

July 22, 2026

5  out of  5
rating by Heather Dabbas
"Lane has been the most patient and persistent insurance man I’ve worked with. He walked me through the process, and made it very easy. All I had to do was reply, and I saved $400/month!"
We responded:
"That’s awesome! Thanks Heather we appreciate the review and that is some awesome savings! "
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xiomara morales

July 21, 2026

5  out of  5
rating by xiomara morales
"I worked directly with Lane for a house and car insurance bundle, and I can’t believe how fast and efficient this call was. He was very diligent and great to talk to. Made it super easy for me, and for the home owners insurance, he took care of everything with the lender which I loved. I would definitely become Statefarm for their customer service and prices."
We responded:
"Thanks Xiomara! Glad it was a great price and amazing service! "
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Eric Sweeney

July 20, 2026

5  out of  5
rating by Eric Sweeney
"Charlotte handled my most recent request but I can say that, whoever has handled any of my calls in the past, has done so with a very pleasant, understanding and helpful mindset. Very pleased with this staff and the service they provide."
We responded:
"Thanks Eric! Glad it’s been a great experience! We appreciate you!"
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Chris Sharp

July 18, 2026

1  out of  5
rating by Chris Sharp
"Don’t expect a fast response or even a response from him in a timely manner. Doesn’t matter you have 3 ft of water in your house. Don’t expect any communication."
We responded:
"Chris, sorry to hear you feel this way. We take customer service very seriously. Our records show we received a message on July 5th and responded the same day with the answer, as well as an invitation to contact us with any additional questions. Since then, we haven't heard back from you. If you have any remaining questions or concerns, please don't hesitate to reach out to our office at 515-226-9956. We'd be happy to help. Thanks! -Andrew Peschong"
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Millie Mcneese

July 17, 2026

5  out of  5
rating by Millie Mcneese
"Lane was absolutely amazing. Explained everything so I will know exactly what is going on. Thank you very much."
We responded:
"Thanks Millie--glad everything was simple and thoroughly explained!"
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Jay

July 16, 2026

5  out of  5
rating by Jay
"It was great working with Lane. Thank you"
We responded:
"Thanks Jay! Love being able to save some money! Glad Lane was able to help!"
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Alexie Cole

July 16, 2026

5  out of  5
rating by Alexie Cole
"Lane was so easy to work with!"
We responded:
"Thanks Alexie!"
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clementine wilson

July 9, 2026

5  out of  5
rating by clementine wilson
"An amazing experience and I would recommend this team to my family and friends."
We responded:
"Thanks Clementine! Appreciate the kind words and always great working with you!"
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Dan Arnold

July 7, 2026

5  out of  5
rating by Dan Arnold
"Wonderful team! Very knowledgeable and always helpful!!!"
We responded:
"Thanks Dan! We appreciate the review!"
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Brett Nashleanas

July 6, 2026

1  out of  5
rating by Brett Nashleanas
"Got sold an add on policy that seemed like such a no brainer. All that coverage for $1 a month? Wow, thanks Andrew Peschong. No wonder you were so passionate when selling it. Did you just forget to mention the part that the deal will end, and you will continue charging me a higher rate?

Response to Andrew's:

(He deleted it)
(Why did you delete it if you were just going to re-post almost the same comment? It feels like you want people to think that it was posted before the wall of text below. I would like to clarify to the reader that it was not.)

That's okay Andrew, these things happen. We will not be talking about it, but I'd like to provide you with that opportunity to redeem yourself to me. When we spoke I was frustrated about having to pay 2.5x market rate for liability insurance because I went uninsured for a period(quoted $43/m, paid $100/m). I didn't understand it then, and I don't now. I asked you this and I don't remember what you said. I drew the conclusion that you didn't actually want me to know. (There's a great example of this type of language below. Though, he did tone it down I think.) Did I fail to understand? I can only assume that I am crowdfunding the fraud that the industry sees in these situations, and you didn't want to tell me this.

I also asked you about the cost going forward. Surely, the cost would drop significantly once I was no longer "previously uninsured". I don't remember what you said, but I can tell you my exact response. "So, change companies in 6 months?" If I remember correctly it was around this time the add on policy came up and it may have been part of a bundle. Am I remembering this incorrectly? Could it have been just a coincidence that this all seems very optimized for profit on your end? Suddenly, a bundle sounds good. The type that if I were to cancel my car insurance in 6 months, I would specifically have to remember and reassess if the new cost of that easily forgotten insurance policy was worth it. That is, if your company didn't see fit to bring this to my attention. I don't think it was ever brought to my attention. I'm pretty sure I just didn't renew the policy. I didn't have to renew the other one though.(EDIT: I checked and I was wrong, I was still being charged. Both auto renewed. I'll give him the benefit of the doubt that it would have been brought up. I do consider $90/m with my record to be a very bad price though. 30 male perfect driving record)

Again, I would hate to have judged you unfairly. It can be so difficult because we are forced to draw a lot of conclusions. I appreciate that you opened up this dialogue though. It can do wonders to work past those misunderstandings. Please respond here."
We responded:
"Hi Brett, thank you for sharing your feedback. I’m sorry for the frustration and confusion this caused. When the policy was originally added, it did qualify for a discount under the system in place at that time. Since then, the rating/discount structure changed and that specific discount is no longer applied the same way.
While your overall rate did still decrease at your most recent renewal, I understand how disappointing it is when something changes from what you expected. We always want to be clear and transparent, and I’d be happy to review the policy with you in detail and see if there are any other discounts or options available.

Please give our office a call when convenient so we can go over everything together.

Thank you!
-Andrew Peschong"
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Mary Wilson

July 2, 2026

5  out of  5
rating by Mary Wilson
"Was very polite and available to my schedule to get back to let me know exactly what I was getting with the policy that I chose very nice and friendly"
We responded:
"Thanks Mary! Always great working with you!"
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Susan Koesters

July 2, 2026

5  out of  5
rating by Susan Koesters
"Tyler was awesome and very professional!"
We responded:
"Thanks Susan! Glad it was such a great experience!"
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Gary Schneider

July 1, 2026

5  out of  5
rating by Gary Schneider
"Lane was easy to work with when switching our daughter’s insurance policies. The process was simple and easy to do. Lane was very professional and I would recommend Lane and State Farm for your insurance needs!"
We responded:
"Thanks, Gary! Appreciate the review and glad everything went smooth for an awesome price!"
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Dorothy Rix

June 30, 2026

5  out of  5
rating by Dorothy Rix
"We are very happy dealing with Charlotte. She is very helpful with any questions we have. She is a plus to her office."
We responded:
"Thanks Dorothy! Charlotte is great and glad she was so helpful!"
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Teresa Powell

June 25, 2026

5  out of  5
rating by Teresa Powell
"Tyler was awesome. He was persistent but closed the deal. Thank you."
We responded:
"Thanks Teresa glad we could help!"
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Josh Cook

June 25, 2026

5  out of  5
rating by Josh Cook
"Thanks Lane for saving me almost $100 annual on coverage with State Farm!"
We responded:
"Thanks Josh always great to save some $$!!"
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Mary Funk

June 16, 2026

5  out of  5
rating by Mary Funk
"Misty did a great job with her customer service at renewal time. Thanks!"
We responded:
"Thanks Mary! Glad Misty was helpful!"
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Zachary Gerlach

June 12, 2026

5  out of  5
rating by Zachary Gerlach
"Lane was awesome helping me get set up with State Farm. He helped me save a bunch from my previous carrier and was friendly and helpful through the whole process. Would definitely recommend to anybody looking to switch to State Farm!"
We responded:
"Thanks Zachary! So glad we saved you a bunch and it was a friendly experience! Look forwards to working with you!"